Privacy Policy

1. Introduction

Continuum Choral Foundation is committed to protecting your privacy and handling your personal data with transparency, care, and legal compliance. This policy explains what data we collect, how we use it, and your rights under UK data protection law.

2. Who We Are

Continuum Choral Foundation is a registered charity in England and Wales. Our mission is to advance public understanding of choral music and support the next generation of vocal artists. For data protection purposes, we are the data controller.

3. What Information We Collect

We may collect and process the following types of personal data:

Contact details: name, email address, postal address, phone number
Transaction data: payment details, donation history, Gift Aid declarations
Engagement data: newsletter sign-ups, event attendance, Friends scheme participation
Technical data: IP address, browser type, device information, website usage
Sensitive data: only where strictly necessary and with explicit consent (e.g. access needs for events)

4. How We Collect Your Data

We collect data when you:

Sign up for our mailing list or Friends scheme
Make a donation or purchase
Contact us directly
Interact with our website or social media channels
We may also receive data from trusted third-party services (e.g. payment processors) where necessary to fulfil your request.

5. How We Use Your Data

We use your data to:

Process donations, memberships, and purchases
Communicate with you about our work, events, and opportunities
Administer Gift Aid claims
Improve our website and digital engagement
Meet legal and regulatory obligations

We do not sell or share your data for commercial purposes. Data is only shared with trusted providers who support our operations (e.g. payment platforms) and only to the extent that it is strictly necessary.

6. Legal Basis for Processing

We process your data under one or more of the following legal bases:

Your consent (e.g. marketing communications)
Performance of a contract (e.g. Friends scheme)
Legal obligation (e.g. Gift Aid records)
Legitimate interest (e.g. audience development, fundraising)

7. Cookies and Website Analytics

Our website uses cookies to enhance your experience and gather anonymous usage data. You can manage cookie preferences via your browser settings. For more detail, please refer to our Cookie Policy.

8. Data Security and Retention

We take appropriate technical and organisational measures to protect your data. Access is restricted to authorised personnel. We retain data only as long as necessary for the purpose collected, or as required by law.

9. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion
Withdraw consent for marketing
Object to certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us:

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

11. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website. Continued use of our services indicates acceptance of any changes.